Office 365 Journaling
The reason being office 365 does not allow you to designate a mailbox which is hosted on office 365 as a journaling mailbox.
Office 365 journaling. All emails exchanged between your users will be forwarded to this mailbox. Instead microsoft suggests an on premise or third party cloud archive to be used as the journal mailbox. Less fewer and fewer people have been using journal so we moved it out of the way in outlook 2013 and outlook 2016.
The only option we have as techies is to designate a mailbox which is located in an on prem exchange server or a third party journaling solutions provider. This is also referred to as envelope journaling and is the only journaling method supported by microsoft 365 and office 365. Journal reports and irm protected messages.
If your company does journal email the question you should ask is can office 365 archiving work with journaling. Microsoft has done well in building out a rich feature set. In the eac go to compliance management journal rules and then click add.
Create a journal rule use the eac to create a journal rule. Save documents spreadsheets and presentations online in onedrive. Outlook for microsoft 365 outlook 2019 outlook 2016 outlook 2013 more.
If the message is sent to or received from. In journal rule provide a name for the journal rule and then compete the following fields. The body of a journal report contains information from the original message such as the sender email address message subject message id and recipient email addresses.
The simple answer is no. The following steps guide you to create a new user dedicated to email journaling with an exchange online license. Specify the recipient that the rule will target you can either select a specific recipient or apply the rule to all messages.